Re: trouble creating abicollab.net account

As a followup, I've confirmed that registration of new accounts for
abicollab.net is broken.

I can confirm that no registration email is sent when registering a new
abicollab.net account (my mail server logs show no connection attempt to
the the address used, which I created especially for abicollab.net
signup).

Upon attempting to register a new abicollab.net account, an error message
saying email cannot be sent at this time is given. Thereafter,
abicollab.net rejects any attempt to register again using the same email
address, saying the "account already exists". If one tries to sign in
with that email, it says the account is not verified, and to refer to the
verification email (which was never sent).

There's also no way to contact anyone at abicollab.net via the
abicollab.net website. This mailing list is the way I could find to try
to communicate with those responsible for abicollab.net.

Anyway, if the abicollab.net people read this list, please accept this as
a bug report for the site.

>
> Hi,
>
> I am very interested in trying out Abiword's collaboration features using
> the abicollab.net website, but I have been unable to create an account at
> abicollab.net.
>
> On my first attempt (email lloyd at online-academy dot net), I got a
> message saying there was trouble sending the confirmation email.
>
> Since I run my own Postfix mail server with greylisting, I thought my
> greylisting might be the trouble. However, I could not see evidence that
> my server was ever contacted by an email address on the abicollab.net
> domain.
>
> I tried deactivating the greylisting for emails to my domains, but
> registration still didn't work when I tried the second time (with address
> lloyd at crnatural dot net). If I try to log in, I see a message saying
> the account is pending verification, but no way to re-send the
> verification email.
>
> Suggestion: the registration page should indicate which domain or mail
> server will be used to send the verification email, in case of
> difficulties. Also, please provide a way to re-send the verification
> email.
>
> Meanwhile, could the person in charge of abicollab.net please manually
> approve my account (lloyd at online-academy dot net)? It's fine to
> "manually" send me a verification email if necessary.
>
> Thanks to all the people involved with making Abiword.
>
> --
> Lloyd

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Received on Sat Dec 29 15:55:50 2012